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Frankfurt Book Fair 2019

It is only a week to go until the start of the Frankfurt Book Fair 2019, so we’ve put together a collection of top tips and things to do and see while you’re there! These suggestions are aimed at anyone attending, whether you’re coming as a student, publishing professional, job-seeker or just trying to increase your knowledge of the publishing and media industry. Even if you’re an annual attendee at the event, we’ve got some ideas for you!

Here are some of our top tips:

  • Plan your time in advance: there will be many conferences and events throughout the day so it is important that you check the schedule in order to see what events might interest and benefit you the most. It is a huge venue with plenty going on, so by planning your time well, you’ll be able to get the most out of the fair! Do also use the hall plan to avoid getting lost!
  • You will be meeting clients and important contacts, so you do want to be smart and ladies might be tempted to wear heels, but trust me, you will most definitely regret this decision. The Frankfurt exhibition centre is huge and the book fair is spread across several halls, so you will for sure be on your feet all day. Wear flat shoes or shoes that are comfortable. Of course dress code varies but you can never go wrong with business casual, a pair of flat clean shoes or boots will keep you comfy throughout the day!
  • Considering it’s an all-day event and you might well be using your phone to contact colleagues, show clients clips and perhaps be taking plenty of photos and videos yourself, bring a portable phone charger! Download the Frankfurter Buchmesse App for a convenient guide around the fair as well as a timetable of the event. Do take pictures of impressive stands you like as a reminder to yourself, but most definitely share them on social media too!
  • As this is the biggest international event of the year for the publishing industry, there’ll be a lot of people and food stalls and stands will have queues! So remember to carry a bottle of water to keep yourself hydrated! Bring a snack if you’re super organised. It’s very easy to get hot and dehydrated in big events, to avoid the long queues and high prices at the cafes!

Lastly, although you are out in Frankfurt for the Book Fair, it’s also important to plan some chill-out time, so that you don’t get overwhelmed! Walking around all day or keeping a constantly cheerful face on for your back to back meetings is exhausting. Frankfurt is a beautiful city in the centre of Germany and there is plenty to see and do to escape for a little while! Take some time before arriving to see what there is around and see if there is an alternative venue that you can escape to to, whether that be cultural things to do and see or places to eat and drink in peace! This is a tough event for anyone prone to anxiety in crowds, so be prepared and look out for friends and colleagues who might be struggling a bit.

Here is a list of places you might like to visit near/around the venue:

  • If you get a tired of the traditional German food, this traditional Japanese restaurant called Mangetsu, offers great Japanese food and is a great place to go if you’re in need of some quiet space.
  • The heart of Frankfurt is The Römerberg: Frankfurt’s Old Town Centre, this town centre is filled with traditional buildings, a very picturesque square that will look amazing in photos!
  • The Palm Garden is the largest botanic garden in Germany, so it is definitely worth seeing if you have the time. I’m sure the garden will look fantastic during the Autumn season!

For more places to visit around Frankfurt click here!

Make sure to check what events are going on throughout the fair and which companies are attending!

Byte the Book is networking at the book fair this year and are offering Networking Drinks on October 16th in the fair from 9pm till late! This will be a great opportunity to meet some new people from the media and publishing industry and would be great to broaden your knowledge on both industries! For more information on the event click here!

In case you weren’t aware Norway is the guest of honour this year so to honour that we’ve decided to share some of our favourite Norwegian reads:

The Bookseller of Kabul by Asne Seierstad

Harry Hole thrillers series by Jo Nesbo

A Doll’s House by Henrik Ibsen

Sophie’s World by Jostein Gaarder

We look forward to seeing you all post about the event, do keep in contact via our Twitter, tweet us pictures and information about the event we’ll be glad to hear from you!

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How to Convey the Value of Your Transferable and Soft Skills to Prospective Employers!

What are soft skills? Soft skills are defined as character traits or interpersonal aptitudes that effect the ability to work and interact with others in a work environment. We most often learn soft skills at school, in the classroom, directly or indirectly.  They are not always “people skills” but are abilities relating to emotional intelligence and can be useful for all industries and job types.

Examples of soft skills include:

  • Communication
  • Team Work
  • Problem-Solving
  • Work Ethic
  • Adaptability
  • Interpersonal Skills
  • Time Management
  • Creativity
  • Attention to detail

Hard skills unlike soft skills are more job specific skills that are usually acquired through education or training. They are based solely on technical knowledge. Hard and soft skills complement each other in the workplace: hard skills reflect whether you would be suitable for the job and the technical skills it requires, whereas soft skills are unique and personal as they reflect the way you deal with situations specific to a work environment or the role for which you are applying.

“94% of recruiters believe that soft skills outweigh experience… 75% of recruiting professionals have cut an interview short because a candidate didn’t demonstrate the soft skills needed for the position they had applied for.”–Forbes

Soft skills distinguish you from other employees as they are unique to your individual personality. They also tend to highlight your leadership skills and this is what employers most often look at. There are many ways that you can show off your soft skills to your employer, generally this is usually over face-to-face interviews. Using examples is a brilliant way to show off your soft skills as you can demonstrate how valuable your skills really are and how these have aided you in many difficult work situations. For example, it is particularly important that when asked questions about difficult work situations you cleverly answer with how it got solved or what you would do differently next time rather than just stating the final result.

Here are some examples of common soft skills and their DOs and DONTs:

Team Work & Collaboration

  • Avoid ‘I’s’ and use more ‘We’s’.
  • Make sure to mention team accomplishments as well as personal ones, how you contributed to team effort.

Perseverance & Dedication

  • Show confidence in why you made certain decisions.
  • Emphasise your passion and dedication to work, as it is a reflection of your work ethic.
  • Give examples that reflect your perseverance to accomplish anything, both work problems and personal work goals.

Time Management & Organisation

  • Time management is a clear representation of how efficiently you work.
  • It reflects an organised candidate, who shows how passionate and seriously they want the role!
  • If you have good time management skills, it reduces the likelihood of stress within the workplace.

Problem Solving

Describe how you solved a problem step by step e.g. “First I spoke to my manager and then…”

Soft Skills in Publishing

Now that you know all about soft skills, which of these will be the most important when you are applying and interviewing for a role in publishing?

Effective communication and emotional intelligence are important in the world of publishing. It is important to understand the mood, tone and the values of those around us. Fair and consistent communication is essential; being able to asses and attend to emotional needs is integral to gaining understanding.

Openness and honest are also very important. For those just starting a career in publishing it is imperative to be open to the entire experience being a learning process. Being honest in saying ‘I need help’/’I’m not good at that’ shows your interviewer/employer that you do struggle but are willing to learn and grow within those personal struggles.

Finally, learning with agility is another key soft skill in publishing; everything is a trial and error both in life and in the world of work. It is okay to fail in work tasks as long as you’re learning quickly. Persevering demonstrates your potential and growth in character. Always strive for better and work proactively within your job. You may find that in publishing certain traditions are kept, but all businesses look ahead, so having employees who are equally forward thinking helps the industry to grow! For more information on transferable soft skills click here!

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Why you should go for a sales role in publishing!

Our editorial roles receive a huge amount of interest, however our sales roles not as much. This made us stop and think, why not?

Many graduates come to us and ask our advice on how to launch their editorial career in publishing, which is great! But… editorial is not the only option available to you!

In this blog, we want to discuss why sales roles are also great and can even aid your future editorial career.

First things first, you want to work in publishing because you love books, right? Sales roles are the perfect way to express your passion! Why? Because you get to talk about books all day long!

It is your job to get the books out there! You go through lists, samples and catalogues deciding which bookstores need which books. What better way to spend your working day, than browsing the latest titles and most likely even receiving a copy for your own personal collection!

Sales roles are very social roles – you will work with a range of people from editors and writers to designers, buyers and journalists. This means you receive a comprehensive understanding of the industry.

A sales role will also give you knowledge of the market and trends; this will aid your knowledge if you wish to work in a commissioning editorial role for example.

Another advantage of sales roles is that they enable you to develop transferable skills. One of these being communication, a skill desired in every role.

In a sales role, you can find yourself working for many different publishers and selling to many different types of customers, this will enable you to develop key relationship building skills.

A sales role does not necessarily mean endless cold calling and this definitely is not the case in publishing. You are more likely to meet customers face to face in a more consultative sales approach. You may find yourself selling to bookshops, retailers, universities, or even software to libraries and hospitals.

This kind of sales approach means you get to have interesting conversations, develop strong relationships and take a break from being in the office!

You are also likely to be invited to events! A new store opening for example.

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Welcome to the team Azraa!

Azraa has joined Atwood Tate as our new administrator where she will be supporting the permanent team! Azraa will be supporting our consultants by carrying out key admin duties. Recently completing her Bachelor’s Degree in English Literature and with a keen interest in the publishing industry and a love for books, Azraa was drawn to us!

What is your favourite book series?

My all-time favourite book series is the Mortal Instruments by Cassandra Clare!

What is your dream destination?

My dream destination is to visit Bali!

If you could have dinner with anyone dead/alive who would it be?

I would have dinner with Margaret Atwood because I’m a huge fan of her work, I think she’s very inspiring and would be an interesting dinner date!

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Publishing Interview Tips!

You have reached the interview stage, great news! Now you have to face the dreaded interview. Don’t worry, we have some interview dos and don’ts for you to master your publishing interview, and maybe even enjoy it!

Do

  • Use the job description and person specification to hone in on the skills and competencies they are looking for
  • Practice an interview situation with your friends or family
  • Greet the interviewer with a firm (but not bone breaking!) handshake
  • Take copies of your cv, covering letter and relevant documents with you
  • Dress well; publishing is a creative industry and you can express yourself with your dress whilst looking smart
  • Leave plenty of time to get to your interview; being late will make you feel stressed prior to the interview
  • Keep eye contact, wait for your turn to speak and listen carefully to the questions you are being asked
  • Answer the question and express yourself clearly (practice will help with this)
  • Be honest
  • Ask questions! An interview is also your opportunity to see if the company will be a good fit for you as well as you for them, so prepare some well researched questions in advance
  • Be confident in your skills and abilities, have examples ready which demonstrate your experience in relation to the job requirements
  • Show your enthusiasm! You can also follow up after the interview to thank them for their time

Don’t

  • Dress too casually
  • Complain about your previous role or employer! You want your interview to be a positive experience
  • Lie about your skills or abilities, lies can be detected! You also don’t want to be in a difficult situation if you find yourself unable to do the job
  • Be too hard on yourself if you do not answer a question quite right, instead remain positive and move onto the next. You won’t be judged for making a mistake on one question
  • Bring up salary, holidays and benefits unless your interviewer does
  • Be blunt or too simple in your answers with just a `yes’ or `no’, you are expected to explain where possible, without rambling
  • Talk over your interviewer or finish their sentences for them

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Flexible working: Does it work for employee and employer?

We had a fantastic response to our blog competition and we do aim to answer all of your brilliant questions!

The team decided that ‘Flexible working: Does it work for employee and employer?’ should be the first question we address as it’s very much a hot topic and the question of flexible working is often raised by our candidates when considering a role.

We have researched this topic by asking our clients their company’s stance on flexible working, what policies they have or what is in their pipeline for the future.

Types of flexible working you might consider:

  • Part-time
  • Term-time
  • Job-sharing
  • Flexitime
  • Compressed hours
  • Working from home on a regular basis

Our clients have noticed a shift from flexible working being more focused on hours e.g. flexible starts and finishes to now moving onto location.

Does it work for employee?

We all dread that rush hour commute and we all wish we could have been home for that boiler repair, right? The opportunity to avoid commuting (even once a month!) and make that all important appointment is a huge stress reliever.

Flexible working and the trust that comes with it from our employers gives employees a positive feeling and a sense of autonomy, encouraging a positive attitude towards their work.

An office atmosphere is great! However, if a member of staff has a lot on and needs to focus, this atmosphere can sometimes be a distraction. Allowing an employee the option of working from home can be beneficial as they can work without distractions.

Some employees don’t enjoy working from home, instead they miss that social interaction and that is fair enough!

It goes without saying that for employees with children or family commitments, flexible working is extremely beneficial.

Does it work for employer?

Our clients recognise that allowing employees to work from home, is a trust exercise and employees have reacted positively to this. In particular millennials are expecting a more flexible work environment and companies need to respond to a changing workforce.

For expanding or small companies, flexible working is also a positive because it allows for a better working environment in terms of space. Small offices can be quite cramped and stuffy, by employees taking it in turn with their flexible working allows for a much more comfortable working environment in the office.

A concern our clients acknowledged was centred on creativity. People often work best when they can bounce off each other and discuss ideas and their concerns in person. So there is a need for people to be present for meetings and to maintain communication between teams.

However, with most people having access to good wifi, it’s possible to have meetings from remote locations using Skype / Google hangout etc – once everyone gets the hang of it this works fine!

Does it work for employee and employer? YES!

The response from our clients was overall positive and flexible working has become part of company consciousness and improving working standards.

For some clients their flexible working policies are already in place with employees working one day a week from home (with successful completion of probation period in mind) for others the policies have started with some improvements to go.

If flexible working does not have a negative effect on the working standards then why not!

Further Reading:

https://www.cipd.co.uk/knowledge/fundamentals/relations/flexible-working/factsheet (You can register and get full details)

https://www.rec.uk.com/news-and-policy/policy-and-campaigns/ongoing-campaigns?a=154804

https://www.publishers.org.uk/activities/inclusivity/inclusivity-action-plan/

https://www.theguardian.com/commentisfree/2019/apr/16/flexible-work-parents-child-free-control

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Marketing in book publishing

BytetheBook hosted a particularly good event called ‘How Do you Market Authors and their Books?’

Introduced by Justine Solomons and chaired by Hermione Ireland (Marketing Director at Little Brown Book Group @hermioneireland) the evening covered a really good range of questions for both authors and those working in marketing in publishing.

They had a range of experts including Julia Silk (Literary Agent at Kingsford and Campbell @juliasreading), Truda Spruyt (Director of PR agency Colman Getty @TrudaSpruyt) and Kit Caless (Author and Publisher at Influx Press @KitCaless) to ensure we heard all sides of the story!

Take aways

  • It’s important to market yourself (or your author) not just your product. You need to creative and authentic.
  • It’s vital to be resilient (perhaps more in publicity) where you get lots of no’s before you get yes’s.
  • There was a split on the importance of social media with Kit saying it depends if the author is confident to do. Similarly events can work well if the author is behind it and has connections.
  • Partnerships also work well if the author has a strong back story and connections.
  • Everyone agreed it’s vital to get a marketing plan together at a very early stage – 3-6 months ahead of publication date and you either need time to do marketing yourself or money to pay someone to do it for you!
  • Publishers should put together a detailed marketing plan for you with a budget that generally reflects the size of the advance.
  • For self-published authors, be creative (Kit sends 2-300 advance copies with a hand-written note out to all the indie booksellers which generates strong advance orders).
  • Metadata is vital to get right. There are various codes and key words that can be used and manipulated to gain visibility. In big publishers there are tech people doing this but you can put your book in several niche sub categories to reach a wider audience. You might be number 1 in a niche!
  • Facebook advertising can be used effectively especially for genre publishing. And try Facebook Live which is free.
  • Authors should think about their readers/audience as the book will need to go through a long selling chain if published by a publisher (Agent – Editor – Sales – Marketing etc) and they’ll all be asking – who will be interested in buying this book?

Thanks to the panel and Justine, founder of @BytetheBook and look forward to the next event!

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Cover Letter Dos and Don’ts

You have found the job of your dreams, researched the role and the company and perfected your CV. Wait, and you still have to write your cover letter, right? Yes you do!

Do not underestimate the importance of the cover letter, it works simultaneously with your CV to reflect and highlight the skills you have outlined.

A well written cover letter will help you to stand out and increase your chances of the recruitment manager remembering you.

We know how daunting application writing can be, so we are sharing our top dos and don’ts.

Do:

  • Research the role and the company before you start writing
  • Have a clear structure; use paragraphs and an easy to read font
  • Have an opening sentence with a positive tone that also signals that you are applying for this specific role `I am writing to apply for….’
  • Highlight why you are interested in the role, and what is attractive about the company
  • Let them know why they should interview you by summarising your strengths and skills that make you the best candidate to do that job
  • Your skills and strengths should be tailored to the requirements and objectives set out in the job description
  • Emphasise what you can do for the company, you can outline a career goal that meets with the company’s objectives or expand on the key skills in your CV
  • Thank the employer for their time and that you look forward to hearing from them
  • If you start with `Dear name’ you should end with `yours sincerely’ and if you start with `Dear Sir/Madam’ you should end with `yours faithfully’.
  • Check your spelling and grammar not once, but twice or three times  

Don’t:

  • Send a generic, untailored cover letter
  • Write more than one page. The aim of a cover letter is to summarise concisely why you are applying for the role, why you are the right candidate for the job and why you want to join the organisation
  • Use creative fonts, colours, abbreviations
  • Include unnecessary personal information or skills/qualifications not specific to the job
  • Include your salary preferences or requirements unless asked by the employer
  • Generalise or be too casual in tone. Instead be specific in how you have excelled in previous roles
  • Write without having researched the company and what your role involves
  • Send your cover letter without checking you have addressed it to the right company and contact

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Sales and Customer Service

I joined Atwood Tate in February 2018 and specialise in recruiting for Sales, Production, Production Editorial, Rights, Contracts, Project Management, Design, Distribution & Operations roles.  In this blog, I will be explaining jobs in Sales and Customer Service sectors within publishing.

Sales

What is a sales role in publishing?

Sales roles are diverse – from Sales Assistant, Sales Executive, Sales Representation roles which bring in new business to an Account Manager role looking after a designated group of client/company products, i.e an Account Manager for children titles in the US market for an international leading trade book publisher.  For sales roles, it is also usually divided into a specific list of titles and accounts: normal accounts (bookshops/direct customers) and special sales (supermarkets/retail stores/ wholesalers). 

What does a sales role involve?

Your job is to understand the front list titles, prepare new titles presentation, build and maintain relationships with customers/clients, represent your publisher and persuade your target audience to sell your titles or products.

What skills do you need to succeed in a sales role?

Communication and presentation skills. You need to be results and target driven and have a good head for numbers. Excellent negotiating skills are a must.  You will also need to keep up with latest market trends, observe the market, feed it back to your publisher and make strategic plans to keep the business going. 

Is there good progression in sales?

Sales roles are very diverse so they are always full of opportunity and progression.  You can make a lateral move or you move upwards and onwards.  The contacts and relationships you will build up throughout the years will also become one of you biggest assets when you look for a new opportunity – so make sure you stay in touch with everybody!

Customer Service

What is a customer service role?

Customer service is fundamentally a role to support the operations of a sales department.  You will update metadata on the company database, websites or other online platforms.  You will also handle queries from booksellers/clients/direct customers, issue invoice and follow up on the finances.  Other responsibilities may include logistics management, stock queries, and resolving problems.

What skills do you need in a customer service role?

As for the nature of the role, you will be a tech-savvy person.  Preparing sales materials for your colleagues, updating the database and processing orders will be your main duties so a good eye for detail, good communications skills and a high ability to solve problems will be essential.  

How do you progress in a sales/customer service role?

You can start as a Sales Coordinator and then move towards managing accounts and eventually overseeing a sales operations team.  Keep up with the latest technology and software, be an expert in what you do.  If you eventually wanted to have a fresh challenge, you could look into operations or project management roles.

If you have any questions about Sales or Customer Services roles in publishing, don’t hesitate to get in touch!

Clare Chan, Senior Publishing Recruitment Consultant

Tel:        0203 574 4428 Email: clarechan@atwoodtate.co.uk

Specialist areas: Sales, Production, Production Editorial, Rights, Contracts, Project Management, Design, Distribution & Operations roles.

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10 Dos and Don’ts of CV Writing

Are you putting off writing or editing your CV? One of the most commonly asked questions we get is about the format of CV’s. To help you along with your CV writing process we have written a summary of our top 10 dos and don’ts of CV writing!

Dos:

  • Keep your CV at two pages max (we know it is hard!). You need to demonstrate you can prioritise relevant information with the content you provide
  • Introduce yourself in a personal statement at the top of the page, including your skills and what you are looking for in a few sentences
  • Include your contact details and a link to your LinkedIn profile
  • Save your CV in a word doc or PDF in the format `full name and CV’  
  • Set out the dates of your employment, the company and your position clearly with accurate spacing
  • You can include a brief description of the company you worked for, followed by bullet points to present your achievements, using figures and stats where necessary (use power words!)
  • The education and employment sections should be in reverse chronological order. You can include a `relevant experience’ section
  • Have a skills section highlighting any IT and language speaking skills. You can also include any courses/training, driving skills or leadership skills that are relevant
  • Choose a professional font, one that is easily read and looks good when printed or scanned
  • Important: Be meticulous in your spelling and grammar!

Don’ts:

  • Avoid long, chunky looking paragraphs (white space is your friend!)
  • List all of your GCSEs/O-Levels or every module from your degree, just those related to the job you are applying for
  • Experiment with size (making the text bigger to fill the space/smaller to fit) or wacky colours and fonts
  • DOB, picture and marital status are not necessary
  • Use acronyms, technical terms or clichés (instead demonstrate clichés such as `hard worker’ in your experience and achievements)
  • Use personal pronouns
  • Include irrelevant skills and work experience (not including them will not decrease your chance of getting the job!)
  • Explain why you left every single position. You can cover this at interview, but also in your covering letter.  If you are not currently in employment and want to explain why, put a brief note in your covering letter.  If you are applying through an agency, be transparent with them and they can help you to explain.  If you have done a series of fixed term contracts, putting “fixed term contract” next to the job title will signal that this is why you haven’t stayed longer in the role
  • Submit your CV with unprofessional email addresses or names
  • Lie! With a simple search a lie can be found out and this won’t go down well with your interviewer

Extra Tip: Don’t leave gaps.  Account for any gap years/sabbaticals or times out of work, but briefly and without it becoming distracting.  If you omit something, it will raise more questions than a brief sentence accounting for the gap.

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