Honesty is the best policy
The most important thing in the relationship with your recruitment agency, is honesty. The more honest and open that both candidates and clients are, the more they are likely to get out of partnering with a recruitment agency.
As a candidate being honest about what you want and expect from a job is made easier by having a third party to ‘sound out’ your expectations. This will give you the opportunity to find out if these are realistic and feasible without potentially ruining opportunities. If you are using a specialist agency, they will be extremely experienced in the industry and be able to offer vital advice. It is great for candidates to be focussed and have a good idea of what they want and this enables agencies to match them with the right employers for them. It is also important that they are realistic and ensure that they have the relevant skills and experience that the role requires and a good agency will be able to advise where and if there is any flexibility on this. Communication with your agency is key and ensuring that you are available to pick up and answer messages, either by phone or email, as promptly as possible will ensure that you don’t miss out on potential opportunities. If you are flexible and reliable, your recruitment agency is much more likely to be proactive on your behalf. If you are unsure of anything it is always best to ask and if you are worried about any particular aspect of the job or remuneration package it is always good to raise this with your agency at the earliest possible opportunity. Always let your agency know about other opportunities you are exploring as a good agency should offer impartial advice and be more focussed on creating long term partnerships than the quick win. They should therefore hopefully have your interests at heart and give you the information and benefit of their experience to allow you to make the right choice for you.
Keep your agency informed of any changes
As a client, it is also extremely important to be as honest as possible with your agency partner. The goalposts will often move throughout the recruitment process but keeping your agency updated and aware of these changes is critical to ensuring they are able to manage the candidate’s expectations. Honest feedback on the candidates is also essential so that the agency can help to ensure that the candidates are going for the right opportunities for them and are able to learn from their experiences. Clients also need to be realistic with their expectations and realise that it is not always possible to tick every box. Again, a good specialist agency will be able to give advice on where it is best to be flexible as they are likely to have an excellent grasp on the current market. Where possible it is always best to use one specialist agency rather than multiple agencies as this commitment will be matched by the agency’s commitment. Partnering with the right agency and showing commitment to them will allow them to become a great ambassador for your company to ensure you maintain the value of your employer brand.