Tag Archives: Sales Jobs

Why you should go for a sales role in publishing!

Our editorial roles receive a huge amount of interest, however our sales roles not as much. This made us stop and think, why not?

Many graduates come to us and ask our advice on how to launch their editorial career in publishing, which is great! But… editorial is not the only option available to you!

In this blog, we want to discuss why sales roles are also great and can even aid your future editorial career.

First things first, you want to work in publishing because you love books, right? Sales roles are the perfect way to express your passion! Why? Because you get to talk about books all day long!

It is your job to get the books out there! You go through lists, samples and catalogues deciding which bookstores need which books. What better way to spend your working day, than browsing the latest titles and most likely even receiving a copy for your own personal collection!

Sales roles are very social roles – you will work with a range of people from editors and writers to designers, buyers and journalists. This means you receive a comprehensive understanding of the industry.

A sales role will also give you knowledge of the market and trends; this will aid your knowledge if you wish to work in a commissioning editorial role for example.

Another advantage of sales roles is that they enable you to develop transferable skills. One of these being communication, a skill desired in every role.

In a sales role, you can find yourself working for many different publishers and selling to many different types of customers, this will enable you to develop key relationship building skills.

A sales role does not necessarily mean endless cold calling and this definitely is not the case in publishing. You are more likely to meet customers face to face in a more consultative sales approach. You may find yourself selling to bookshops, retailers, universities, or even software to libraries and hospitals.

This kind of sales approach means you get to have interesting conversations, develop strong relationships and take a break from being in the office!

You are also likely to be invited to events! A new store opening for example.

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Sales and Customer Service

I joined Atwood Tate in February 2018 and specialise in recruiting for Sales, Production, Production Editorial, Rights, Contracts, Project Management, Design, Distribution & Operations roles.  In this blog, I will be explaining jobs in Sales and Customer Service sectors within publishing.

Sales

What is a sales role in publishing?

Sales roles are diverse – from Sales Assistant, Sales Executive, Sales Representation roles which bring in new business to an Account Manager role looking after a designated group of client/company products, i.e an Account Manager for children titles in the US market for an international leading trade book publisher.  For sales roles, it is also usually divided into a specific list of titles and accounts: normal accounts (bookshops/direct customers) and special sales (supermarkets/retail stores/ wholesalers). 

What does a sales role involve?

Your job is to understand the front list titles, prepare new titles presentation, build and maintain relationships with customers/clients, represent your publisher and persuade your target audience to sell your titles or products.

What skills do you need to succeed in a sales role?

Communication and presentation skills. You need to be results and target driven and have a good head for numbers. Excellent negotiating skills are a must.  You will also need to keep up with latest market trends, observe the market, feed it back to your publisher and make strategic plans to keep the business going. 

Is there good progression in sales?

Sales roles are very diverse so they are always full of opportunity and progression.  You can make a lateral move or you move upwards and onwards.  The contacts and relationships you will build up throughout the years will also become one of you biggest assets when you look for a new opportunity – so make sure you stay in touch with everybody!

Customer Service

What is a customer service role?

Customer service is fundamentally a role to support the operations of a sales department.  You will update metadata on the company database, websites or other online platforms.  You will also handle queries from booksellers/clients/direct customers, issue invoice and follow up on the finances.  Other responsibilities may include logistics management, stock queries, and resolving problems.

What skills do you need in a customer service role?

As for the nature of the role, you will be a tech-savvy person.  Preparing sales materials for your colleagues, updating the database and processing orders will be your main duties so a good eye for detail, good communications skills and a high ability to solve problems will be essential.  

How do you progress in a sales/customer service role?

You can start as a Sales Coordinator and then move towards managing accounts and eventually overseeing a sales operations team.  Keep up with the latest technology and software, be an expert in what you do.  If you eventually wanted to have a fresh challenge, you could look into operations or project management roles.

If you have any questions about Sales or Customer Services roles in publishing, don’t hesitate to get in touch!

Clare Chan, Senior Publishing Recruitment Consultant

Tel:        0203 574 4428 Email: clarechan@atwoodtate.co.uk

Specialist areas: Sales, Production, Production Editorial, Rights, Contracts, Project Management, Design, Distribution & Operations roles.

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Writing a Winning Sales CV

Writing a Winning Sales CV

Writing a Winning Sales CV

Creating the perfect CV is one of the most important things for any job seeker. But particularly so for sales people. Where a journalist can submit samples of their writing or a designer a portfolio of work, as a sales person your CV has to do most of the talking.

Having reviewed many CVs in my time in recruitment, I’ve come to identify what makes an effective and well written CV for sales roles. There are many simple bits of information that candidates miss out which may affect their chances of being considered for a job.

So you don’t make the same mistake, I’ve compiled some guidelines of key things to include!

Whether a second jobber or an experienced sales manager you should include:

  • Sales figures – Where possible you should include details of revenue achieved, targets met, sales made etc… Always make sure they are honest and that you can back them up if asked about them in an interview.
  • Achievements – You should give examples of particular successes you’ve had, whether securing a large deal, signing on a new client…
  • Products & clients – If you’ve worked for a large organisation do specify what area of the business or publication you worked on or what type of products you were selling. It’s also useful to know who you were selling to or specific regions you dealt with.
  • Languages – If you have professional competency in more than one language and would be willing to use it at work, tell us! It might be just what a particular client is looking for.
  • Travel – If you are used to travelling a lot and enjoy it, it’s good to know and if applying for field sales positions, do mention if you have a clean driving licence and car.
  • Line management – If you’ve managed staff, say how many and whether they were office or field based.

Last but not least, being a successful sales person is often very much about your personality so don’t be afraid to let this show on your CV. Also remember that you need strong communication skills and to be well presented and professional so your CV should demonstrate this.

For more general advice on CV layout, you should visit https://atwoodtatepublishingjobs.co.uk/advice/.

If you have any questions get in touch via social media: Twitter, Facebook, LinkedIn, YouTube or Instagram.

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